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Effective Date: January 02, 2025
America 1st Automotive (“we,” “our,” “us”) is concerned about your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we gather when you visit our website, how we use that information, and how we protect your information.
Details you provide when filling out forms or contacting us, including personal information: Name, email address, phone number, and other details.
We may collect non-personal information such as browser type, IP address, pages you view, and other information that we gather automatically through cookies and similar technologies.
The information we collect is used in the following ways:
We do not sell, trade or rent your personal information to others. However, we might disclose your information to:
We use cookies to improve your experience on this website. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Cookies can be disabled in browser settings.
We take steps that are reasonable to protect your personal information from unauthorized use, access, disclosure, or alteration. But no network transmission method is 100% secure, and we cannot guarantee security.
This website may link to third party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to use this information to examine out their privacy policies.
You have the right to:
This Privacy Policy may be updated from time to time. Any revisions will be noted on this page with a new effective date. You should check this policy from time to time.
If you have any questions about this Privacy Policy, please contact us:
America 1st Automotive
1006 Warrenton Road
Fredericksburg, Virginia 22406
(540) 356-0656
info@america1stautomotive.com
EXCELLENT Based on 128 reviews Hubert Jones2024-12-14 This is a response to your request for a review of Repair Pal. Your business appears to be very good based on the reviews. Continues success. I had an issue with one of the Repair Pal certified shops in Delaware. The repair estimate on Repair Pal was $301 to $345 to replace my spark plugs. The shop had a big Repair Pal certified sign on their establishment office window. When I reported to the office, they quoted me over $800 for the repair. (Included was the cost for 8 spark plugs for $57 each, when the auto supply store across the street was selling them for $18.) I showed them the Repair Pal estimate, and they told me that Repair Pal doesn't set prices in their shop. In addition, they quoted me an additional $150 to remove any spark plug that break. When I reached out to Repair Pal, their response was as follows: The response from Repairpal.com today by Chimene Navarro was as follows: "...our shops are expected to honor our estimator, yes, but they don't need to do work with a customer if they choose not to for personal reasons." What personal reason?? All I did was walk into the shop and asked to have my spark plugs changed. In fact, the service advisor was pleasant and very professional. My response to Chimene was: "WOW, I wonder if personal reasons include skin color, color of my shirt, or walking with a limp. Have they heard about a thing called "Discrimination"? I was shocked by her response. BUYERS BEWARE!!! In addition to that the shop has a contract with Repair Pal to honor the estimates. I read the contract and there is no clause that says what she communicated to me. Based on this exchange, it appears that Repair Pal does not honor their contract with us or enforce it with their shops. She also accused me of being aggressive in my emails to her, which was strange because all I did was question her response. Consumers Beware and shops take note that your certification may not be as binding as you think. You don't have to honor estimates for personal reasons. Linda Osorio2024-12-05 I’m always nervous about mechanics because I don’t want to be taken advantage of. Let me just say, this place is amazing! Not only are they trustworthy and kind, but they also have a genuine neighborly vibe. If you’re looking for skilled mechanics who are honest and reliable, I highly recommend them. I’m so grateful for the help they provided! Troy Thomas2024-08-29 Great place to bring your vehicles, prompt service and friendly staff. David is the best. Even my daughter feels safe going alone. Mary2024-08-27 Came here for an inspection I didn’t have an appointment but service was quick (less thank an hour) the front desk staff were very nice. Good waiting area Pam Williams2024-07-02 Last week I was visiting Fredericksburg VA and my tire light came on. I stopped in without an appointment and got immediate service along with a lesson on how to check the pressure in my tires, how to correctly read the gauge, where to find how much pressure I needed in them. The staff was amazing, kind, and courteous! When I asked how much I owed them, the gentleman said nothing. That wasn't acceptable to me. So I gave him some $$$ and told him if he wouldn't accept payment to donate the $$ to a charity of his choice or the church collection plate. We need more more business like this! Thank you American 1st! You're awesome! I highly recommend. naomi chavis2024-06-24 aà Andrew Jordan2024-06-05 I needed a safety inspection done. I called the office and they got me right in. Great people and top notch service! Adam Galazka2024-05-09 Great shop with excellent customer service that gets you in and out. Tried them for emission testing and a state inspection.
America 1st Automotive is located in Southern Stafford, Virginia, and serves the greater Fredericksburg, Stafford, and Spotsylvania area, including Rappahannock Academy, Richardsville, Morrisville, all of King George County, Summerduck, Remington, Quantico, Hartwood, Goldvein, Dahlgren, Leeland, Ramoth, and Berea.